Backup and Disaster Recovery in Boston, MA

The businesses that get hurt worst by ransomware or hardware failure are usually the ones who believed they had a working backup, right up until the moment they needed it.

BHD provides backup and disaster recovery for Boston businesses that want data protection they can actually count on, not just a backup job quietly running in the background. This runs alongside our managed cybersecurity services, since ransomware recovery and security prevention are two sides of the same problem.

Backup is the copy of your data. Disaster recovery is the plan for actually using that copy to get your business running again, in the right order. A business can have perfect backups and still face days of downtime if nobody has mapped out which systems come back online first.

• The 3-2-1 standard. Three copies of your data, on two different media types, with one copy offsite.
• Restoration tested, not assumed. Confirming a real file or system can actually be recovered, not just that a backup job ran.
• Documented recovery targets. So you know what to expect before an incident, not during one.
• Scope that keeps up with your business. Revisited regularly, since new systems get added and old backup scope quietly falls out of date.

• Automated, monitored backups covering servers, workstations, and cloud-hosted data.
• The 3-2-1 standard, three copies, two media types, one offsite.
• Regular restoration testing, confirming backups actually work.
• Documented recovery time and point targets, agreed on before anything happens.
• Ongoing scope review, so backup coverage matches what’s actually running in your business.

• Automated, monitored backups covering servers, workstations, and cloud-hosted data.
• The 3-2-1 backup standard, three copies of your data, on two different media types, with one stored offsite.
• Regular restoration testing, confirming backups actually work, not just that they ran.
• Disaster recovery planning covering ransomware, hardware failure, and natural disasters alike.
• Rapid recovery options, including virtualization to get critical systems back online quickly.

Backups stored only onsite with no offsite or cloud copy, nobody having verified a restore actually works in the last year, critical systems missing from the backup scope entirely, and no documented plan for which systems get restored first during an outage.

Environments change constantly: new servers get added, applications get migrated, employees start using new systems nobody thought to include in the backup scope. Part of ongoing backup management is revisiting scope regularly, confirming that what’s actually running in your business matches what’s actually being backed up.

When something does go wrong, ransomware, a failed server, an accidental deletion, the plan activates immediately: we confirm what’s affected, identify the most recent clean backup, and begin restoration in the priority order we’ve already agreed on. You get clear communication throughout, not silence while we figure it out.

Two numbers matter more than most businesses realize before an incident: how much data you can afford to lose, and how long you can afford to be down. We work through both with you upfront, in plain terms, so you’re not overpaying for protection you don’t need or underpaying for protection you do.

• Healthcare practices need backup and recovery that protects patient data and meets HIPAA-aligned retention requirements, the standard our healthcare IT services team builds around.
• Law firms need case files and client records recoverable quickly, since extended downtime during active litigation carries real consequences, covered by our IT solutions for law firms practice.
• Nonprofits need cost-effective backup that still protects donor and program data reliably, the focus of our nonprofit IT services team.
• Biotechnology companies need backup strategies that protect research data that often can’t be recreated if lost, detailed further by our biotech IT support specialists.
• Engineering and architecture firms need large project files and active client work recoverable fast, an area our engineering and architecture IT services team focuses on.
• Hospitality businesses need booking systems, guest records, and payment data backed up and recoverable without disrupting guest-facing operations.

We provide backup and disaster recovery throughout Boston and nearby communities including Newton, Waltham, Arlington, Belmont, Medford, and Somerville.

Don’t wait for a failed restore to find out your backup plan had a gap. Confirm it works now, before you’re depending on it during an actual incident.

With BHD, you’ll get:

• The 3-2-1 backup standard, verified through regular restoration testing.
• Documented recovery targets, agreed before an incident, not during one.
• Clear communication throughout recovery, not silence while we figure it out.