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IT Consulting. IT Security. Outsourced IT.
Expert IT Services That Make A Real Difference
How Can We Help?
Our mission is to enhance the efficiency and profitability of your business by handling all your routine IT responsibilities.
Let’s arrange a brief 15-minute call to determine if our services align with the needs of your organization.
Enter your name and email to get started:
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We deliver Proactive IT Management Services based on industry best practices, ensuring swift response to IT queries and issues, and maintaining your employees’ productivity to contribute to your long-term business success.
“BHD has been very easy to work with and great at meeting our needs. They are available quickly and will help you troubleshoot any issues that you or your staff may have. They are very honest and always represent your company or organization as if it is their own. We have utilized their services to map out our IT system, to support us through a move, and to maintain our day-to-day needs. They are also great at working with government contractors. We were referred to them by another IT company in a different state and I am so glad that we have them as part of our team.”
Nichol Brewer-Lowry, MSc
Site Director of Native American LifeLines of Boston
There's a Problem
with the Way Most Businesses Approach IT Support
Stop us when this starts to sound familiar...
You're Either Working With An IT Provider and You're Not Sure If They're Doing The Best For You...
Many IT providers base their entire business model on reselling software, and not providing any support beyond that.
Or You're Handling Everything Internally, And It's Becoming A Bigger Job Than It Used To Be...
There comes a point in time when your key team members could better serve business without also being the IT team.
Either Way, You're Spending Way Too Much Time Even Thinking About Your IT.
When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.
We're Here To Set The Record Straight...
Having The Right IT Support Partner Can Change Everything
Since 2002, BHD has been working with small and medium-sized businesses with comprehensive technology support and services to ensure peace of mind. We’re firm believers that technology should simplify our clients’ business operations. Our commitment lies in discovering creative and budget-friendly IT solutions to resolve technology challenges, allowing our clients to concentrate on achieving their business objectives.
Instead of dealing with computer problems, let our IT experts take care of it. Our outsourced IT support is like having your own IT team without the costs, so you can concentrate on growing your business and serving clients better.
Here is how we do IT:
Proactive IT Services
Our team addresses potential IT issues in a proactive manner to minimize any potential disruption to your business operations.
Seamless Outsourced IT Support
We act as an extension of your business, available to address questions, concerns or problems whenever they occur.
Comprehensive IT Services
We address your IT needs from complex infrastructural requirements to simple support requests, making sure your technology is always performing as needed.
With the proper level of IT services and support, there’s literally nothing your business can’t accomplish. That’s exactly what we want for you and, at the end of the day, that’s what our IT consulting and managed services are all about.
Getting started is easy. Give us a call at (617) 850-9499 or complete the form, and we will get in touch with you to set up an introductory phone call.
What Happens Next?
Fill in our quick form
We’ll schedule an introductory phone call
We’ll take the time to listen and plan the next steps
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What Do We Do For You?
We are committed to making a real difference in your business’ daily operations and long-term growth.
Proactive IT Management
Leveraging over 20 years of experience, we employ proactive IT management grounded in best practices, creating IT environments that empower your business growth.
Dedicated Outsourced IT
Our team of experts becomes your dedicated outsourced IT department, ensuring quick responses to IT issues and questions, keeping your employees productive for long-term business success.
Comprehensive IT Solutions
From servers and networks to computers and mobile devices, we provide end-to-end solutions for all your business technology needs.
Optimal Technology
Partner with BHD to optimize your IT infrastructure, with proactive troubleshooting and remote/on-site support for uninterrupted operations.
Deliver Expertise
Our team is composed of experienced IT professionals that are continually improving their skills and growing their knowledge bases for the good of our clients.
Expert IT Security
Our IT security team ensures a stable, protected IT environment, safeguarding your business from evolving security threats and allowing you to work online with confidence.
See What our Clients are Saying
“BHD has been very easy to work with and great at meeting our needs. They are available quickly and will help you troubleshoot any issues that you or your staff may have. They are very honest and always represent your company or organization as if it is their own. We have utilized their services to map out our IT system, to support us through a move, and to maintain our day-to-day needs…”
Nichol Brewer-Lowry, MSc
Site Director of Native American LifeLines of Boston
“BHD is fantastic whenever we need their help and are available 24 hours a day. The service is instantaneous, and they act with a sense of urgency. Feeling of comfort that we know we are covered. The team knows the property very well and have a great understanding of what we have. They have a great long tenured team, and that consistency is helpful. They really care.”
Mohammad
Area Managing Director Hospitality
“BHD is all about relationships, and there is a sense of urgency to resolve issues. You don’t feel like you are dealing with a third party. BHD works with the corporate office to ensure employee onboarding is flawless. They are part of the family. There demeaner in how they resolve high priority issues is worth its weight in gold. They understand the end goal and want to get issues resolved in the right way…”
SHANE
General Manager, Hospitality Business
Avoid the Headache of Managing Your IT Internally
Managed IT
Our managed IT services mean we handle all your IT needs, so you don’t have to worry about them.
BHD’s managed services are like having your own IT department, but without the high cost and hassles. We take care of everything, from onboarding new employees to help desk support, vendor management, backups, and disaster recovery—all for a predictable monthly fee.
IT Projects
Do you have a project coming up? Let’s team up to make sure it’s completed within your schedule and budget.
At BHD, we know you want reliable support you can count on, not someone who’s hard to reach. We provide a variety of project and consulting services, whether you need a big infrastructure upgrade, strategic IT planning, or something smaller. We have the experience and skills to assist you.
Technology Partners
Frequently asked Questions
What are your support hours?
Our dedicated support team is available from 7:00 AM to 6:00 PM Eastern Time, ready to answer your questions and help ensure that your IT runs smoothly. This way you can focus on what matters most, your business!
What if I have a problem after business hours, on a holiday, or over the weekend?
IT emergencies don’t respect business hours, and neither do we! We offer two options: planned after-hours support for scheduled maintenance or data migrations and a dedicated after-hours emergency line for critical issues that need immediate attention, ensuring you’re never left without a solution 24/7/365.
What kind of service response can I expect?
We prioritize keeping your technology running smoothly. Our responsive support team is here to help whenever possible, and we use proactive monitoring to identify and address potential issues before they escalate. Our technicians will keep you informed throughout the entire process.
What if I have remote employees or a remote team?
Great question! Many businesses today have remote teams, and we understand the unique challenges that come with managing their IT needs. At BHD, our team is fully equipped to provide comprehensive support for remote employees. We leverage robust remote access and troubleshooting tools to efficiently diagnose and resolve issues, regardless of their location.
Can you help onboard new hires?
Absolutely! Streamlining new hire onboarding is one of our specialties. We’ll collaborate with you to map your existing process and identify areas for improvement. Our team can then assist with user setup, access provisioning, and ensuring all the tech tools your new hires need are ready to go on day one.
Can you help us with Cybersecurity?
Absolutely! We’ll be your cybersecurity shield. Our team will assess your current defenses and identify vulnerabilities. We offer a layered security suite to fortify your systems and keep your data safe.
What can your Help Desk assist with?
Our Help Desk is your one-stop shop for all IT related inquiries and issues. Whether you need support, or simply have a question, our friendly and knowledgeable team is ready to help.
We’re committed to providing prompt, efficient, and personalized support. So don’t hesitate to reach out – we’re here to make your experience as smooth as possible.
Can you help move our server to the cloud?
Absolutely! Cloud migration is a strategic move; we’re here to make it seamless. Our expert team will thoroughly assess your current infrastructure to identify the optimal cloud solution that aligns with your business goals and budget. Let us handle the heavy lifting – you focus on the strategic advantages of the cloud!